PRIVACY POLICY
Who is responsible for processing your data?
Banbu Cosmética Natural , S.L. with Tax ID B-67783803
Paseo de Julio Hauzeur, 10 - 39300 Torrelavega, Cantabria
Email: hola@banbu.es
For what purposes will we process your data and what is the legitimate basis for processing it?
At Banbu Cosmética Natural, S.L. (hereinafter, “BANBU”), we process the personal data you provide us, as well as all data collected through the page and that arising from your relationship with us, for the main purposes:
- User profile creation: your personal data will be processed for the purpose of creating a user account profile for you, which will allow you to purchase products, access and manage all your orders, express your opinion regarding purchased products and articles shared on the blog, and manage your personal data. The legal basis for processing your personal data will be the execution of the contractual relationship as provided in the Terms of Use that you accept when creating a profile to use our website.
- Product purchase procedure: your personal data will be processed for the purpose of properly managing the purchase procedure for the selected products, as well as any related issues such as product returns or incidents during the procedure. The legal basis for processing your personal data will be the execution of the contractual relationship as provided in the Terms of Use that you accept at the time of purchasing the products.
- Blog comment form: to manage the correct publication of your comment on our blog. The legal basis for processing your personal data will be the consent you provide when sending us your comment to participate in the blog.
- Contact form: to manage and respond to your questions and/or inquiries. To do this, we may contact you both electronically and by phone. The legal basis for processing your personal data will be the consent you provide when sending us your contact request.
On the other hand, and only if you have consented, your personal data will be processed for the purpose of sending you commercial communications about our products, services, offers, and tips (newsletter). In this regard, your personal data will be processed to suggest products or offers based on your purchase history or even to inform you about products you have left in your cart when you do not complete the purchase process. We inform you that the processing of your data for this purpose is legitimized by the express consent you have provided. Therefore, we remind you that you can revoke it at any time through the link provided for that purpose in the communication.
What data do we process?
Within the framework of the functionalities offered through this website, and subject to the previously indicated purposes, BANBU processes identification and contact data such as name and surname, email, telephone, as well as shipping address and bank details if you proceed to purchase items through our website.
To whom will the data be communicated?
BANBU will not communicate your personal data to third parties except in compliance with legal obligations, as well as to third parties that are part of transport companies to fulfill the effective delivery of products purchased through the website.
Likewise, we inform you that to provide our services offered through this website, as well as certain advertising and customer service, we require the assistance of certain service providers who may have access to your personal data, such as Facebook or Google. In such cases, these third parties will always act on behalf of and at the direction of BANBU, that is, they will act following our instructions and in accordance with the corresponding data processing agreement we have signed with them. Under no circumstances will they have your data for their own purposes.
How long will we keep your data?
BANBU will retain your personal data for the time necessary to fulfill the purpose for which it was collected. Consequently, if necessary, the data will be blocked until the legally established period ends. In the event that your personal data is used for several purposes that require us to retain it for different periods, we will apply the longest retention period.
Likewise, all personal data that you have provided to us based on your own consent will be processed until you request its deletion.
What are your rights as the data subject?
Access: you can obtain confirmation as to whether your personal data is being processed, as well as consult your specific personal data being processed.
Rectification: you can modify your personal data when it is inaccurate, as well as complete any that is incomplete.
Erasure: you can request the deletion of your personal data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
Objection: you can request that your personal data not be processed, unless it is not possible for compelling legitimate reasons or for the exercise or defense of possible claims.
Restriction of processing: you can request the restriction of the processing of your data in the following cases:
- While the challenge to the accuracy of your data is being verified;
- When the processing is unlawful, you object to the deletion of your data, and request the restriction of its use;
- When your data is no longer needed for processing, but you need it for the exercise or defense of claims;
- When you have objected to the processing of your data for the fulfillment of a mission of public interest or for the satisfaction of a legitimate interest, while it is being verified whether the legitimate reasons for the processing prevail over yours.
Portability: you can receive, in electronic format, the personal data you have provided us and that which has been obtained through the website, as well as transmit it to another entity.
Channels for exercising rights: you can exercise these rights by written request addressed to BANBU Cosmética Natural S.L. Paseo de Julio Hauzeur 10, 39300 Torrelavega, Cantabria or by sending an email to "hola@banbu.es", in both cases with the reference "Data Protection". To exercise your rights, you must attach a copy of your ID or other document proving your identity and indicate the right you wish to exercise.
If you consider that your personal data has not been processed in accordance with applicable regulations, you can file a complaint with the Spanish Data Protection Agency through its website www.aepd.es
The exercise of these rights is free of charge.
