All Banbu cosmetics are designed, formulated, produced, and packaged in our laboratory. We are "made in Spain"; we want to highlight national products and our designation of origin. In this way, we reinforce our identity and provide a differential value that supports national and sustainable consumption.

Yes, all our cosmetic products are made with 100% natural and organic ingredients (of plant and mineral origin). We can therefore confirm that our products are natural, with no synthetic preservatives or toxic chemical ingredients. At Banbu, we create sustainable formulas with biodegradable ingredients.

All our formulas are made with naturally derived ingredients. To preserve cosmetics with a higher percentage of water, we use naturally derived preservatives to eliminate microbiological risk. So, in addition to being completely natural, they are 100% safe.

Yes, all the cosmetic products we design are vegan, our ingredients are of plant or mineral origin. In addition, they are Cruelty Free; none of our raw materials are tested on animals, we use ethical alternative methods. We are PETA certified!

Our cosmetics are PETA-certified, which means they are vegan and cruelty-free, i.e., not tested on animals. In addition to this certification, we have others that ensure our products are natural and organic:

• CAAE (Cosmos Organic and Cosmos Natural): Certifies the origin of our cosmetics as organic and natural.
• Biovidasana: Certifies that our cosmetics meet all the requirements of the Bioinspecta standard. Natural ingredients, chemical-free, no animal testing, no GMO ingredients, and created without harming the environment.

Once opened, our cosmetics have a shelf life of 6 to 12 months. You should read the product descriptions or the packaging where we specify this information. Please note that this information varies depending on the type of product.

Our products are indeed suitable for pregnant women, but we do have exceptions for products whose formulation contains essential oils. These are not considered just fragrances or aromas; they can have therapeutic effects, and some of them have hormonal effects. There are few essential oils that are dangerous during this stage, but we prefer to apply the precautionary principle.

Therefore, we recommend consulting your trusted doctor before using cosmetics that contain them.
To ensure safety, all product sheets specify which products are suitable for pregnant women. Additionally, you can filter each range of cosmetics by the characteristic "Suitable for pregnant women" or find a helpful guide on our blog.

Our cosmetics are formulated with skin-friendly ingredients, by doing without chemical ingredients; we ensure that our formulas are more respectful of your skin's pH. We would like to inform you that all our cosmetics are Gluten free.

From our website you can consult the INCI of each cosmetic product, so if you are allergic or intolerant to any ingredient you should consult it to buy the most suitable one for you.

Possible allergens are indicated with **, so it will be very easy to find them.
If you still have questions, we have a cosmetic advisory service, you can request this service in our physical store and virtually.

In addition, you can contact us through our customer service number via WhatsApp or phone and email: hola@banbu.es.

We will be happy to answer your questions and guarantee your safety.

Yes, all our cosmetic products are suitable for children aged 3 and over. We want to ensure the health of the little ones, which is why our formulas are gentle on their skin.

If you have any questions, please do not hesitate to contact us; we will be happy to answer all your queries.

No, none of our formulas include these chemical agents. Banbu cosmetics are only formulated with 100% natural ingredients. Our entire range of hair and body soaps, shampoos, and conditioners is free of these compounds. We do not use SLS or SLES sulfates because they excessively dry the scalp and hair and can cause allergies. We do not use parabens because they cause skin irritations and are not safe. We also do not use silicones because they accumulate in the hair, hindering its oxygenation and putting the cuticle at risk.

Solid shampoos require 90% less water in their formulation, thus reducing their CO2 footprint by between 47% and 90%. Furthermore, if we add to all this the fact of eliminating plastic packaging, we obtain a more sustainable product that, in addition to respecting hair, respects the environment.

We have two ranges of solid shampoos. A multifunction range for basic needs, for dry hair (Rivus) and oily hair (Mare), and a more specific range with 5 shampoos for more specific needs: Curly Method, hair loss, volume, sensitive scalp, and colored and/or damaged hair.

This shampoo is for oily hair. It is designed to extend the time between washes. Its sebum-regulating active ingredients keep the hair's natural oil production under control without drying out the hair fiber. If your hair is very oily and you're looking for an all-rounder, Mare is the perfect option.

Rivus is a highly moisturizing shampoo for hair with dry tendencies. Its moisturizing formula, based on crambe oil and hydrolyzed proteins, provides extra shine and nourishment to the hair fiber. It is recommended for daily use and is an essential for dry or very dry hair.

As its name suggests, Fluffy is designed for curly and wavy hair from 2A to 4C. It is a shampoo that aims to make the most of natural hair, enhancing its texture, hydration, and shape. This shampoo is made of mild surfactants that are free of sulfates, silicones, parabens, salts, and phthalates. Its plant-based Wavemax and Nori Complex technologies enhance elasticity and activate curl definition for over 12 hours.

Hit is an anti-hair loss shampoo, designed to regulate the 3 phases of hair growth: anagen, catagen, and telogen. It is recommended for all hair types experiencing accelerated hair loss. It does not contain aggressive active ingredients that could cause a rebound effect, as it is a fortifying shampoo. Its regenerating active ingredients Baicapil, Sphingony, Rhodiola complex, and its high content of ginkgo biloba, wheat protein, and crambe oil strengthen the hair follicle, improve its density, and reduce oxidative stress. Visible results in 90 days.

This type of shampoo is especially suitable for curly and/or wavy hair. Its formulation consists of mild surfactants that do not dry out the hair fiber. It does not contain harmful sulfates, silicones, alcohols, or parabens, making it ideal for inclusion in the Curly Girl Method. Fluffy is a Low Poo shampoo due to its specific formulation for curly hair and its moisturizing active ingredients that enhance hair elasticity, nourishment, and definition.

Smooth is a soothing solid shampoo specially designed for sensitive scalps prone to dandruff, dermatitis, or atopic skin. It is formulated with mild surfactants and soothing active ingredients that regulate the scalp's microbiota.

Its active ingredients include calendula, burdock, chamomile, natural Hairflux technology, and xylitol, which work by:

• Harmonizing the scalp microbiota
• Soothing itching and redness
• Reducing dandruff and erythema.

Bloom is specially formulated for fine, oily hair and can be used on straight, wavy, or curly hair. Its formula is enriched with hyaluronic acid and succinic acid, volumizing active ingredients that fill the hair fiber, improving hair body and texture without weighing it down, while simultaneously controlling oil levels.

Flash is a special shampoo for color-treated or damaged hair that has undergone thermal treatments. Its formula has a double action that prolongs hair color. This way, it protects hair from external agents and restores volume, that is, the strength of the hair fiber.

It contains three powerful natural technologies: Keramare, Kerarice, and Hairflux, which act in synergy to prevent hair pigmentation loss. They help rebuild keratin, improve hydration levels, and facilitate hair styling.

This is perhaps one of the most frequently asked questions when making the switch to a shampoo bar. However, the application process is extremely simple and similar to conventional shampoo:

1. Pass the dry shampoo bar over wet hair; this way it will stay in good condition and last much longer.
2. Massage the scalp to distribute the product and create lather.
3. Once you are finished, let it dry in, for example, a soap dish outside the shower to avoid moisture.

This is another one of the most frequently asked questions when switching to a solid conditioner. And the answer is: They work exactly the same! Fruit is a 3-in-1 conditioner, meaning you can apply it as a mask, conditioner, and/or leave-in serum.

To correctly perform your skincare routine, you should follow these steps:

1. Cleansing: You should use Kadia, Nycte, or Aura (depending on your skin type) on a damp face and then rinse.
2. Eye contour: Apply it with light taps until it dries. If it's fast-absorbing like Halo, you won't have to wait long.
3. Facial serum: Apply it with the palm of your hand, using gentle taps until absorbed.
4. Day or night facial moisturizer: Apply a small pearl of cream to your face and massage from the inside out with upward movements.

We have designed three mousse-textured facial cleansers for different skin types; their natural active ingredients are suitable for various skin conditions:

• Nycte, for oily, acne-prone skin
• Kadia, for sensitive and hypersensitive skin
• Aura, for normal and dry skin

Yes, the Halo formula is oil-free, making it suitable for all skin types: combination, oily, dry, and sensitive.

Its active ingredients, based on plant stem cells, Centella Asiatica, and red vine, work to prevent signs of aging and fatigue. Its fast-absorbing serum texture brightens, moisturizes, evens skin tone, firms, and reduces dark circles and puffiness.

Similar to "well-aging" creams, the same applies to eye creams. They are recommended from age 25, but can be started earlier or later. Halo contains fast-absorbing regenerating ingredients that reduce signs of fatigue and inflammation, making it not only a well-aging eye cream, but also an energizing one.

Yes, Mild's soothing formula is designed for sensitive skin with redness and/or couperose. Its active ingredients, based on calendula, Mexican agastache, algae, and tulsi extract, combat redness, alleviate itching, tightness, and the sensation of heat, and reduce skin inflammation. Plus, it's non-comedogenic!

Yes, its sebum-regulating formula has been specially created for acne-prone, oily, or combination skin.

Mellow balances the dermis by treating active breakouts and moisturizing at the same time. Lotus flower, coenzyme Q10, amber, and sebum-regulating plant extracts mattify the skin, reducing inflammation and imperfections.

Its fast-absorbing, oil-free formula makes it suitable for all skin types, even the Oiliest ones.

Oasis provides great benefits to the skin, evening out skin tone, reducing spots, preventing signs of aging, improving skin elasticity, and protecting against blue light, IR, and UV radiation.

Which facial serums are non-comedogenic?

What skin types is Shine hydrating face cream suitable for?

At what age should I start using Well Aging creams?

What skin types is Moon suitable for?

How do I incorporate Moon Well Aging cream into my facial routine according to my skin type?

The three facial serums Mild, Mellow, and Oasis are non-comedogenic. Therefore, they do not clog pores, allow the skin to breathe, and are oil-free in their formulation. They are suitable for all skin types and conditions.

Shine is a fast-absorbing face cream designed for all skin types: sensitive, oily, dry, normal, and combination.

Its active ingredients prevent skin dehydration, photoaging, and even out skin tone by combating dark spots, thanks to the high vitamin C content in its formula. So yes, it's perfect for all skin types, even as a day cream for more mature skin.

Every skin is totally different, but well-aging creams are recommended from the age of 25. It is at this age that the skin begins to experience a natural loss in collagen production. These types of creams promote collagen synthesis and production. But this will always depend on the skin type, and individual needs and goals.

Moon is a cream with highly regenerating, repairing, and redensifying properties. It is only suitable for dry, combination, and normal skin due to its high nourishing power.

We do not recommend it for oily skin due to its high concentration of moisturizing active ingredients.

Moon is a redensifying facial cream with a lifting and anti-blemish effect that repairs cellular damage and prevents the first signs of aging. Its texture is very light and fast-absorbing.

Although it is designed as a night cream, it is also suitable as a day cream for mature or drier skin. We recommend the following use:

• Mature skin: Use Moon day and night to hydrate
• Young skin: Use it if you need extra nourishment at night

Yes, the entire Banbu range of deodorants are free of aluminum and chemical ingredients.

These are not antiperspirants, so they protect against sweating and allow the skin's natural perspiration. We have developed a new generation of highly effective deodorants that protect for more than 24 hours and do not cause irritation. In addition, they are vegan and cruelty-free.

Using a solid deodorant is not much different from daily roll-on use. Simply apply it to the armpit and let it dry.

For better absorption, you can spread any remaining product with your fingers after application.

The procedure is similar to that of solid deodorants. This time, you will use your hands to apply the desired amount of product. Apply it to your armpit in circular motions and wait for it to be completely absorbed, and you're done!

We have four deodorants, specially designed for sensitive skin. All of them are formulated without essential oils, bicarbonates, and are allergen-free: Sea Blow, Silver Touch, Silver Flow, and Soft Breeze.

Yes, their formulas contain 100% natural ingredients that respect the skin's dermal barrier.

For the body care range, we have 5 shower gels that are suitable for all skin types.

The facial care range includes solid facial cleansers specially formulated for more sensitive skin.

It is a mechanical exfoliant whose properties come from the rosehip particles in its formula. Release acts on the skin by stimulating cell renewal, removing dead skin cells, activating microcirculation, and smoothing skin texture.

Impulse has slightly exfoliating properties thanks to the sweet orange peel particles. These provide a gentle exfoliation that stimulates cell renewal.

No, the formulas of our solid body and facial soaps do not contain sulfates or parabens. They are made with 100% natural active ingredients that are respectful of the skin, the planet, and animals.

Powdered toothpaste is a highly sustainable and efficient alternative to conventional toothpaste. Not only does it eliminate plastic packaging, but it also stands out as an ideal product because it does not require such a high percentage of water for its formulation.

These vegan toothpastes are designed for various oral conditions: tooth sensitivity, cavity prevention, gum disease, and bleeding gums. Best of all, their formula is fluoride-free, replacing this compound with xylitol, a powerful natural prebiotic that protects against cavities, respecting enamel and gums.

It's very easy to use:

1. Wet the brush and remove excess water.
2. Take the amount of product you need. You can repeat this process as many times as you like, but a single application is sufficient and generates a lot of foam.
3. Brush your teeth, and smile!

This format is, perhaps, more disruptive and innovative than the powder format. It is our usual powdered toothpaste, but in single doses, making it very easy to transport and use. Its format makes it ideal, as you will be able to use the right amount of product.

We have 4 varieties of toothpaste tablets: Summer, Winter, Spring and Autumn. Each jar contains 120 tablets, which will last you for 3 months.

This candy will be your new best ally; just bite it and it will release all its foam. Use your toothbrush and that's it.

It is important that you use only one tablet per brushing.

Warning! As amazing as it tastes, under no circumstances should you swallow the product.

Our biodegradable mint dental floss is made from corn and coated with plant-based candelilla wax and peppermint oil. The wax increases the floss's resistance to breakage.

It comes with over 30 meters, so it lasts and lasts. And the best part is that we also offer compostable refills; you just need to replenish your original glass container.

We have toothbrushes of different strengths. Their rounded, flexible bristles adapt to the gums, protecting the enamel. You will find three ranges: hard, medium, and soft. In addition, you will also find the junior category.

The handle of our toothbrushes is made of mosso bamboo; a biodegradable, antibacterial, and sustainable material due to its growth characteristics.

Its DuPont nylon 6 bristles are derived from castor oil, are BPA-free, and offer great elasticity and durability.

Additionally, it comes with 100% compostable cardboard packaging.

Yes, Marine is formulated with hypoallergenic ingredients that protect the skin by promoting lubrication during shaving and hydrating the area. Its use prevents the formation of pimples, ingrown hairs, and irritation during hair removal.

Yes, Marine is formulated with hypoallergenic ingredients that protect the skin during shaving. Its active ingredients promote lubrication and hydration of the area before and after shaving.

Its use prevents the formation of pimples, ingrown hairs, and irritations during hair removal.

Of course! Our solid pet soap is formulated with skin-safe ingredients that prevent flaking and irritation.

It has antiseptic, moisturizing, and antiparasitic qualities thanks to tea tree and lavender oil. Additionally, it is suitable for all types of coats: long, short...

Although our WOW solid shampoo is specially developed for dogs, its formula does not present any issues for use on other pets (except cats, which are very sensitive to essential oils). Your pet's skin and coat will be protected thanks to our natural ingredients.

For any questions, we recommend reading the INCI or contacting us or a veterinary professional.

Our solid soap is made with 100% natural ingredients. It is usually recommended once a month, but its formula is suitable for use as many times as you need.

1. Wet your hands, take the amount of product you need and apply it directly to their coat. Or you can also rub the bar directly onto their wet coat.
2. Lather from the paws, continue along the back, and leave it on for a couple of minutes to work best.
3. Rinse with plenty of water and, once finished, dry them well and brush them with the bamboo wooden brush.

To keep your product in perfect condition, once you have finished using it, let it dry in a cool and ventilated place. This way you will ensure that the moisture disappears from your bar.

To speed up this process, we recommend using one of our natural mineral stone soap dishes.

Very easy! Follow these simple tips and it will always be perfect:

• In the shower, you should prevent water from falling directly on it. Only bring it into the shower when you are soaping up, this way you will avoid oversights and keep it away from humidity.
• Outside the shower, avoid direct contact with the sun.

Our refill containers are designed to ensure the durability of the product they contain, so you just need to seal them tightly. If you don't have this option, we recommend pouring the product into a glass jar and sealing it well. And don't forget to store it in a cool, dry place!

At Banbu, our philosophy and values are zero waste. All our packaging is plastic-free (neither coated nor laminated).

We minimize the environmental impact of packaging in the cosmetic industry: we believe that a natural product should have sustainable packaging.

For this reason, 96% of our packaging is compostable and made with ecological and recycled papers, without additives or laminates. All the inks used in our packaging are ecological and biodegradable.

Only 4% of our reusable packaging is made of glass or aluminum. We have 2 product lines that use aluminum packaging: "So!" cream deodorants and toothpastes.

Recently, we have designed 100% compostable refill packaging, made with kraft paper and PLA, for our powdered toothpastes. This ensures that aluminum packaging is reused and its useful life is maximized.

In addition, the refill is certified by Tüv Austria as "OK COMPOST HOME"!

Yes, all our packaging is recyclable. To ensure the traceability of this process, we have a "Recycling" section where you can find out how to recycle each product once you have decided that its useful life has ended.

In addition to our 100% compostable refills, all our cardboard boxes are biodegradable. Check out our recycling section to learn how to do it correctly!

Our refill packaging for powdered toothpastes: Autumn, Winter, Spring, and Summer. They are 100% compostable and biodegradable, certified by TÜV Austria with the "OK COMPOST HOME" seal.

Additionally, the "Home" indication specifies that this process can be carried out at home without the need for high temperatures.

The rest of the packaging we use is made from recycled cardboard from sustainable forests and is FSC certified.

To refill your aluminum toothpaste tins (powder or tablets), you'll need to purchase the 120ml refill. With this economy size, you'll not only get double the amount that fits in one tin, but you'll also reduce your carbon footprint.

Simply open the package and pour the desired amount into the tin. Once refilled, make sure to seal it tightly to protect the rest of the product.

This way, you'll reduce your consumption of aluminum packaging and maximize the lifespan (which is very long) of your aluminum tin.

Yes, on September 17, 2021, we opened our first physical store in Bilbao. The main reason we decided to take this step was to create a meeting point with you and be a little closer. In addition, this offers great advantages:

• Collect online orders without shipping costs.
• Receive personalized cosmetic advice.
• Enjoy a unique sensory experience.
• Brand events to try new products.

Here are our addresses so you can visit us whenever you like: 

• Don Diego López Haroko Kale Nagusia, 55, 48011 Bilbao, Bizkaia.
• C/ Gran de Gràcia, 112, Local 2, 08012, Barcelona
• C/ Hernani K., 4, 20004 Donostia, Gipuzkoa

We look forward to welcoming you to the Banbu Store!

Yes, our physical store will have our full range of products available, so we will make sure to always have the necessary stock. In addition, you will receive the same promotions and discounts as in the online store (excluding Newsletter promotions, which are exclusive to online purchases).

We look forward to seeing you!

Yes, we have a local network throughout Spain made up of different local businesses: natural cosmetics, herbalists... If you're someone who prefers to have a sensory experience Banbu-style, we can help: enter our local store finder, and find your nearest store!

What great news! If your business embodies our brand philosophy, we'd be delighted to hear from you. To get in touch with us, please send an email to hola@banbu.es including:

• The location of your establishment
• What type of shop it is
• Why you want to sell our cosmetic products

You can also contact us by phone at +34 623 41 17 97

If you have placed your order and wish to modify the details, please contact the following email address: hola@banbu.es and indicate which details you wish to modify. Please note that any modification or cancellation must be made immediately; within the first 24 hours.

If the order has already been shipped or prepared, it will be impossible to cancel it.

If any of our cosmetic products or accessories arrive defective or do not match those listed in your order, don't worry! We will take care of it; you just need to contact us at: hola@banbu.es or +34 602 55 04 87

• If they are cosmetic items, they must be unopened and in their original packaging to ensure the necessary hygiene measures.
• Accessories: If you have purchased a soap dish, razor, or household utensil and it does not arrive in good condition, it must be in its original packaging. You will have 15 days from the receipt of the order to return it.

We will accept product returns provided that they have not been opened or used and are in perfect condition in their original packaging. For hygiene and safety reasons, we do not allow returns of used products. Return shipping costs are the responsibility of the customer, and you will have 14 days from the receipt of the order to return it.

To process a return, please contact us at: hola@banbu.es or +34 602 55 04 87

We will explain the entire process! You will have 15 days from receipt.

IMPORTANT: Returns are not accepted during promotional periods. Under no circumstances will returns of products purchased without a discount be accepted for repurchase during a discount season.

All our cosmetics are made with safe, naturally-sourced ingredients. Furthermore, all of them are gluten-free, but if you are allergic to a specific component or have questions about the formulation of our cosmetics, we have an "ingredients" section on all product pages, where you can view the INCI before purchasing.

However, if you still have questions, you can contact our team: hola@banbu.es or +34 602 55 04 87 (WhatsApp).

You can also visit our physical stores in Bilbao, Donostia, or Barcelona. We will be delighted to assist you!

If you have not received your order and more days have passed than estimated, please write to us at the email address: hola@banbu.es

We will try to contact you as soon as possible and solve your problem with the greatest possible speed.

We ship to all of Spain (Peninsula, Balearic Islands, Canary Islands) and throughout the European Union. Please remember that each geographical area has different shipping costs.

If your order is over €40, you get free shipping!

We have 2 order reception methods available. When you process your order, you can choose:

1. Home delivery: Indicate the address where you want to receive your order; it can be your home address or any other address you request. For orders over €40, shipping costs will be free.
2. In-store pickup: You can place your order online and request to pick it up at the physical store for free (regardless of whether it exceeds €40). You will have a maximum of 15 days from the time you place your order to pick it up in-store.

Your order will be in your hands as quickly as possible. Our logistics warehouse is equipped to ensure the highest speed and efficiency, so we will prepare your order in a flash.

1. In the Peninsula and Balearic Islands, you can receive it within 24-48 business hours.

2. In the Canary Islands, it may take a little longer, 48-72 business hours

3. If you order from the European Union, it will take a maximum of 3-5 business days

IMPORTANT: If you order before 1:00 PM, orders will be processed on the same day. If you order on a Friday or over the weekend, it will not ship until the following Monday.

Once you have confirmed your order, you will receive a link with the order tracking number. In addition, the parcel company will send you an SMS and/or email with the expected delivery day and real-time tracking.

If you know you will not be home on the day your order is delivered, you can change the delivery time or day. Correos Express offers a flexible delivery service, so if the date doesn't suit you, this option will be available. The carrier will notify you of the delivery via email, SMS, or phone, so you can agree on a new date.

You can also contact our team by email at hola@banbu.es, and we will help you arrange a new delivery with the courier company.

We offer three payment systems: Bizum, PayPal, and credit card (Visa, Visa Electron, Mastercard, and American Express).

We want to guarantee total security and trust at all times, so if the website does not allow you to complete your order, please contact our team at +34 623 41 17 97 or by email at hola@banbu.es

Our IT support and customer service area will resolve your issue as soon as possible.

Transactions from the Banbu website are completely secure. We have an HTTPS protocol that guarantees the total security of all transactions. All your banking and personal data will be encrypted so you can buy with full security guarantees.

You can verify this information thanks to the padlock icon that appears all the way to the left in the address bar.